
Tidio
AI Customer Service — Chatbot & Live Chat for E-Commerce
About Tidio
Tidio is an AI-powered customer service platform that combines live chat, AI chatbots, and multi-channel messaging for e-commerce and small businesses. Its Lyro AI agent can resolve up to 67% of customer inquiries automatically, powered by Anthropic's Claude.
The platform supports live chat, email, Facebook Messenger, Instagram, and WhatsApp from a single inbox. Features include visitor tracking, cart preview for Shopify, 40+ no-code automation templates, and email marketing with 500+ templates. Used by 300,000+ businesses worldwide.
How creators earn with Tidio:
- Offer chatbot setup freelancing for Shopify stores and charge $300-5,000 per project
- Provide monthly chatbot management and optimization as a recurring service
- Deliver e-commerce customer service consulting to reduce support tickets
- Build lead generation automation funnels using Tidio's chat widgets for local businesses
- Earn 30% lifetime recurring commissions through Tidio's affiliate program
Tidio is best for freelance chatbot builders, e-commerce consultants, web developers, and anyone offering customer service solutions to small businesses.
Details
- Pricing
- Free plan available · Starter $29/mo · Growth from $59/mo · Lyro AI add-on from $39/mo
- Founded
- 2013
- Headquarters
- San Francisco, California, USA
- Listed
- March 22, 2026